Tamika Das, Airfield Services Support Officer at Western Sydney International (Nancy-Bird Walton)Airport

What is your Job?

My role as an Airfield Services Support Officer involves driving on the airfield to inspect the condition and security of airport infrastructure to ensure the safe movement of aircraft.

What does a normal day look like for you? 

A typical day includes inspecting the runway, taxiways, and apron areas, conducting wildlife management to minimise the risk of animal strikes, and working closely with airline customers, ground handling companies, aviation refuelling providers, and other airside service partners to ensure safe and efficient airside operations.

Crazy story from work?

As I’m still quite new to the role, I haven’t had any crazy stories yet – but every day brings something different and exciting. Although, a major part of my role involves managing wildlife around the airfield, and at WSI it’s quite literally a free zoo. I’ve been fortunate enough to see many animals up close, including kangaroos, foxes, a wide range of bird species, lizards, and, unfortunately, snakes too.

What is your favourite part of the job?

My favourite part of the job is working with and learning from my team, particularly when it comes to the technical aspects of airfield operations. We regularly practise daily operations and take part in training scenarios within our team and alongside broader operations teams. These simulations help us build confidence, efficiency, and preparedness for real-life situations.

How did you get to where you are today?

 My passion for aviation began in Year 10, when I completed The Future is Bright Aviation Program for young women in Years 10, 11, and 12. By the time I finished high school, I knew I wanted a career in aviation. I applied for a range of aviation roles, including an Airfield Services traineeship at WSI, which ultimately led me to where I am today.

What qualifications do you need to apply for your job?

For the traineeship, the main requirement is completion of Year 12 and the HSC. For entry-level airfield operations roles at WSI, a background in aviation and relevant aviation-related qualifications are typically required. 

What character qualities do you think suit this position?

 A strong work ethic, a genuine passion for aviation, and a willingness to learn are essential. Being open to new challenges and taking advantage of opportunities as they arise is also very important in this role.

What is involved in the training for your job or for the qualification you gained to get your job?

 During my Airfield Services traineeship, I completed a range of training courses, including:

• Aerodrome Reporting Officer training
• Certificate III in Aviation (Aerodrome Operations)
• Wildlife Hazard Management training
• Aeronautical Radio Operator Certificate
• Firearms training
• First Aid and CPR

In addition to these, supervisors conduct practical, in-house assessments to ensure skill competency.

If you could go back and give your younger self some advice, what would it be?

I would tell my younger self to get more involved in school activities and take every opportunity that supports personal and career growth. I didn’t fully realise how important leadership, communication, teamwork, and networking skills were, and I regret not pushing myself out of my comfort zone sooner.

What advice would you give younger girls wanting to start a career in Aviation?

If you’re passionate, pursue it. Aviation is a broad industry with so many opportunities beyond becoming a pilot or flight attendant. Before applying for this traineeship, I had never heard of airfield services, but I was willing to try something new – especially because the role involved working close to aircraft, which I loved. When an opportunity presents itself, take it.

Do you have anything else you would like to share?

Don’t limit yourself by what you think you can or can’t do. Aviation needs diverse people with different strengths, and sometimes the best opportunities come from saying yes to something unfamiliar.

Your next move matters more than your last mistake.